Contact

Need help or just want to say hi?

We’re always happy to hear from you—whether you’ve got a question, some feedback, or just feel like dropping us a message.

Looking for something specific? You might want to check out our FAQs page for quick answers, or head over to the Track My Order page to stay updated on your delivery.

Our customer service team is available 7 days a week to answer all your inquiries.

You can reach us via email at info@ashmerecasa.com

Prefer to talk? Give us a call at +44 20 3996 2388

We’ve also included a contact form below — just fill it in, and we will respond to you within 1 business day (GMT+0).

If you're reaching out about an order, including your order number will help us assist you faster!

For further questions, please contact us at:

Business name: Homerise Innovations HK Limited
Business address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong
Company Registration Number: 75187693

Email: info@ashmerecasa.com
Telephone number: +44 20 3996 2388
Contact form: Here

Customer service opening hours (GMT+0):
Monday–Friday: 8:00 AM–6:00 PM
Saturday–Sunday: 11:00 AM–3:00 PM